ABOUT BRANDIE BEANE
Brandie Beane is a US Navy Veteran that is obsessed with customer service. Brandie started her customer service journey back in 2006 when she started working at Safeway. At Safeway, she learned how her actions directly impacted the way the customers responded. Understanding that in order to have a successful business, you must provide value to your consumers. Brandie joined the Navy and an elite group known as the Seabees. This is where she learned the CAN DO attitude and no matter what the mission called for it was imperative to have the CAN DO attitude. After 7 years, Brandie entered the corporate world at USAA. It was USAA that helped her realize that the CAN DO attitude is a perfect accompaniment to customer service. Brandie then teamed up with Belinda Goodrich, the leader in Project Management training, to be PM Learning Solutions’ Manager of Client Experience. The past year Brandie has meticulously created her CAN DO business helping organizations reamp their customer service programs by putting Service back into Customer Service. As part of the National Speaker’s Association, Brandie brings a powerful message of how every business can have CAN DO Customer Service.